Support
Need help with Ruck Mode, subscriptions, Apple Watch setup, Health permissions, or workout data? Send us the details and we'll help.
Use the language control on this page before contacting support. Ruck Mode will keep that preference with first-party support events so translated support can roll out without losing the original request.
Please include your iPhone model, Apple Watch model, iOS/watchOS versions, and what you were doing when the issue happened.
Subscriptions
Ruck Mode Pro subscriptions are billed by Apple. You can manage or cancel in iOS Settings → Apple ID → Subscriptions.
Press, Demos, And Partners
Press and reviewers can request evaluation access at ruckmode.app/demo. Qualified creators can apply for the affiliate program at ruckmode.app/affiliate.
Health Data
Ruck Mode uses Apple Health permissions to read workout, heart-rate, sleep, and readiness-related data. You can change access any time in the Apple Health app under Sharing → Apps.
Safety
Ruck Mode is a fitness and outdoor planning tool, not a medical device or rescue service. For emergencies, use Apple's native Emergency SOS or local emergency services first.